Enchanted Bridal Boutique at 4903 Stockdale Highway, Bakersfield, California.

ENCHANTED YOU ROCK!

RESPONSE From Kimibev Alita's Review BELOW: (BEST FRIEND)

At Barefield's we strive to please our customers, as our customer repeat business rate is at least 98%. It is always that one no matter what you do you cant please them.

As i proceeded to do Maria's (The bride) fitting i suggested her to take in the bust and sides. I gave her the price and she became overwhelmed and said to me 'I can only afford to pay for the bust." We agreed, she gave me half down which was $40.00 . I had wrote on the invoice to take in sides and bust Due to be being busy that day, i forgot to cross out the sides on her invoice, as she said she was not going to pay for it. We both were aware that the alterations to be completed was only the bust, as she declined to have the sides completed.

June is a very busy month as I see between 35 to 40 BRIDES in June alone. Must I say out of all of the Brides every last one of them were extremely happy with the results of their alterations on their dress. It is always that one that no matter what you do, you just can't please them. And it always people like Maria go on line and post bogus information about a business, when it was her that was totally at fault.

I don't know what I could have done to make Maria Happy, as making Brides happy is my goal in my business. We both agreed to a pick up date, apparently that was not good for her, so the only solution was to return her dress in good condition and her full deposit of $40.00.

I called Maria 4 weeks prior to her wedding to pick up her dress. We agreed for her to pick up on June 21st at 2:30 pm.
It is not uncommon for Brides to pick up their dress 3 to 4 weeks prior to their wedding. I have seen them pick up their dress a week or even a day prior to the wedding.

A few hours later Maria's Mom called and explained Maria was having some difficulty with her finance of 7 years and was on edge about the wedding. I told her Mother I totally understood .

Maria arrived at my place of business several days prior to our agreed pick up date without notice.

About 3:30 pm I heard someone at my door.
I opened the door to find Maria and 2 of her friends from work.

They Were Very Aggressive And I Was Concerned For My Safety!

One female was very unprofessional and begin to try to force her way inside . I requested her to stay outside and told Maria the Bride to come in. Maria seemed to be very embarrassed of the outcome of the visit. She came in with her head down, I gave her the dress and returned her full deposit of $40.00.

I am sure Maria realized she totally overreacted along with the other girls, and she was now worried who would fix her dress and what would be the cost, as I give Enchanted Brides a discount.

We love our Brides! If you are in need of a good Tailor, and really good Tailor that will go above and beyond to provide excellent service, please give us a call..............